I. General
We take the protection of your personal data very seriously. We treat data confidentially and in accordance with the legal provisions on data protection and this privacy policy.
This privacy policy applies to our iOS and Android mobile applications (hereinafter “APP”) as well as to our WEB application (hereinafter WEB and APP together: “PRODUCT”), as you can use all platforms simultaneously with your Big-Up account.
This document explains the type, purpose and scope of data collection in connection with the use of our products.
The following notes provide a simple overview of what happens to your personal data when you visit or use our PRODUCT. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy below this text.
We would like to point out that data transmission over the Internet can be subject to security breaches. Data cannot be completely protected against access by third parties.
The party responsible for data processing in connection with this PRODUCT is :
ENCUREIT SYSTEMS PRIVATE LIMITED
Office N°1, 2nd Floor, Raghunath Building
Manoj Society,Market Yard,Pune
Maharashtra 411037,India
“The responsible party” is the party that collects, processes or uses personal data (e.g., names, email addresses, etc.).
You can contact us at the following address:
Email: [email protected]
PERKUT SAS
57 Avenue Marceau, Courbevoie, 92400, France
Except as otherwise provided in this Privacy Policy, personal information collected by this PRODUCT will be stored until you request us to delete it, revoke your consent to its storage, or the purpose for which it was stored no longer applies. If there is a legal obligation to store the data or another legally recognized reason for storing the data (e.g. legitimate interest), the relevant personal data will not be deleted until the respective reason for storing the data no longer applies.
Personal data may only be processed if there is an effective legal basis for doing so. If we process your data, this is generally done on the basis of your consent in accordance with Article 6 (1) (a) of the GDPR (e.g. when you voluntarily provide your data in the registration form or in the contact form), for the purpose of fulfilling a contract in accordance with Article 6 (1) (b) of the GDPR (e.g. (e.g. when you use the services of our website), for the purpose of performance of a contract pursuant to Article 6 (1) (c) GDPR (e.g. when you provide your data in the registration form or in the contact form), (e.g. when you use in-app purchases or other paid PRODUCT features) or on the basis of legitimate interests pursuant to Article 6 (1) (f) GDPR, which are always weighed against your interests
Translated with DeepL.com (free version)The relevant legal basis will be specified in a separate place in this Privacy Policy.
This PRODUCT uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as an operator, or communication between users or payment data (for example, account number for Mobile money debit authorization). This encryption prevents the data you transmit from being read by unauthorized third parties.
On the WEB: You can recognize an encrypted connection by the fact that your browser's address line changes from “http://” to “https://” and by the padlock symbol in your browser's address line.
We reserve the right to modify these data protection rules at any time, in accordance with legal requirements.
II. Your rights
The GDPR grants data subjects whose personal data is processed by us certain rights, which we would like to inform you of at this stage:
Many data processing operations are only possible with your consent. We expressly obtain this from you before we start processing the data. You may revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of data processing operations carried out up to the time of revocation remains unaffected.
If data processing is carried out on the basis of Article 6 (1) (E) or (F) GDPR, you have the right to object at any time, on grounds arising from your particular situation, to the processing of your personal data, which also applies to profiling based on these provisions.
The respective legal basis on which the processing is based can be found in this privacy policy.
If you object, we will no longer process the personal data concerned, unless we can prove that there are valid grounds for processing worthy of protection which outweigh your interests, rights and freedoms or which serve the processing of the assertion, exercise or defense of legal claims.
If your personal data is processed for direct marketing purposes, you have the following rights.
In the event of a breach of the GDPR, data subjects have a right of recourse to a supervisory authority. This right of recourse is without prejudice to other administrative or judicial remedies.
You have the right to receive, free of charge and at any time, information about your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to correct or delete such data. You can contact us at any time by e-mail for this purpose and for any other questions on the subject of personal data.
You have the right to request that the processing of your personal data be restricted. To this end, you may contact us at any time by email. The right to restrict processing exists in the following cases:
If you dispute the accuracy of your personal data stored with us, we generally need time to verify it. For the duration of the verification, you have the right to demand the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for the exercise, defense or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of its deletion.
If you have lodged an objection in accordance with Article 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear which interests prevail, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data - apart from storage - may only be processed with your consent or to assert, exercise or defend legal rights or to protect the rights of another natural or legal person or for reasons of important public interest of OHADA or a member state.
You have the right to obtain that data, which we process automatically on the basis of your consent or in performance of a contract, be delivered to you or to a third party in a common machine-readable format. If you request the direct transfer of data to another data controller, this will only be done to the extent that it is technically possible.
III. APP access rights
In order to provide our services via the APP, we require the access rights listed below, which allow us to access certain functions on your device.
Wi-Fi connections
Receiving data from the Internet
Network access
Power-saving mode (prevent activation of “sleep mode” on the device)
Vibration control
Access to device functions is necessary to ensure the functionality of the APP. The legal basis for this data processing is our legitimate interest within the meaning of Article 6 (1) (f) GDPR, your consent within the meaning of Article 6 (1) (a) GDPR and/or - if a contract has been concluded - compliance with our contractual obligations (Article 6 (1) (b) GDPR).
Data collected in this way will generally not be kept longer than necessary for the use of the corresponding functions, but at most up to 24 hours after uninstallation of the App.In order to provide our services via the APP, we require the access rights listed below, which we use for the following purposes.
IV. Collection of personal data when using the PRODUCT
General
When you use our PRODUCT, we collect the following personal data from you, depending on their availability:
Usage data
metadata
IP address
Device identification
e-mail address
time zone
language
Social network ID / external service provider when registering externally (if enabled, see below for various service providers such as Facebook Connect, Google Account, Apple login)
Profile photo (if enabled)
Age group
Mobile IDs (IDFA, IDFV, Android ID etc.)
The processing of this personal data is necessary to guarantee the functionality of the PRODUCT. The legal basis for this data processing is our legitimate interest within the meaning of Article 6 (1) (f) GDPR, your consent within the meaning of Article 6 (1) (a) GDPR and/or - if a contract has been concluded - the fulfilment of our contractual obligations (Article 6 (1) (b) GDPR).
WEB: Cookies
Our web pages use so-called “cookies”. Cookies are small text files that do not cause any damage to your end device. They are either stored temporarily on your device for the duration of a session (session cookies), or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (for example, cookies for processing payment services).
Cookies have different functions. Many cookies are technically necessary, as certain website functions would not work without them (for example, the shopping cart function or video display). Other cookies are used to evaluate user behavior or display advertising.
Cookies that are necessary for the execution of the electronic communication process (necessary cookies) or for the provision of certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or for the optimization of the website.(e.g. web audience measurement cookies) are stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is given. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question will be carried out exclusively on the basis of this consent (Article 6 (1) (a) GDPR); consent may be revoked at any time.
You can configure your browser to be informed when cookies are set and to allow cookies only in individual cases, to exclude acceptance of cookies for specific cases or in general, and to activate automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately as part of this privacy policy and, if necessary, ask for your consent.
Server log files
The page provider automatically collects and stores information in so-called server log files, which your browser or the PRODUCT automatically sends to us. This information includes
Operating system used
Host name of the accessing computer
Time of server request
IP address
WEB: Browser type and version
WEB: Referrer URL
These data are not merged with other data sources.
The collection of this data is based on Article 6, paragraph 1, point f) of the RGPD. The operator has a legitimate interest in the technically error-free display and optimization of its application - to this end, server log files must be recorded.
PRODUCT registration
You can register in the PRODUCT to use additional functions. We will use the data entered for this purpose solely for the purpose of using the respective offer or service for which you have registered. All mandatory data requested during registration must be provided in full. Otherwise, we will refuse registration.
In the event of significant changes, e.g. in the scope of the offer or technically necessary modifications, we will use the e-mail address provided at registration to inform you.
The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, where applicable, for the initiation of other contracts (Article 6 (1) (b) GDPR).
The data entered during registration is stored by us for as long as you are registered with this PRODUCT and is then deleted. Legal retention periods remain unaffected.
Register with a Google Account
Instead of registering directly, you can register with your Google Account.
The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. However, according to Google, the data collected is also transferred to the USA and other third countries.
If you choose to register with your Google account and click on the button, you will be automatically redirected to the Google platform. There you can log in with your usage data. This will link your Google account to this PRODUCT or our services. This link gives us access to your data stored at Google. This includes in particular
e-mail address
This data is used to configure, provision and personalize your account.
Registration with your Google account and the associated data processing procedures are based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time with effect for the future.
Further information can be found in Google's Terms of Use and Google's Privacy Policy. These can be consulted at :
https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
Registration with Apple
We offer you the option of registering and logging in via your Apple account using “Apple Login”. When you register for the first time using your Apple ID, the application will ask you for your e-mail address so that an account can be created for you.
We will retain your e-mail address and contact you at this address with instructions if necessary. When using the “Sign up with Apple ID” feature, Apple will not track you or create a profile about you. Apple only collects the information necessary for you to log in and manage your account.
As long as you remain connected to your device, you will automatically remain connected to our application. For more information on Apple login, please visit :
https://support.apple.com/HT210318
Request via the PRODUCT, by e-mail or telephone
If you contact us (e.g. via the contact form in the PRODUCT, by e-mail, telephone or fax), your request, including any personal data derived from it (e.g. name, request), will be stored and processed by us for the purpose of dealing with your request. This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6 (1) (a) GDPR) and/or our legitimate interests (Article 6 (1) (f) GDPR), as we have a legitimate interest in efficiently processing the requests sent to us. The data you have sent us via a contact request will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for which the data was stored no longer applies (for example, after your request has been processed). Mandatory legal provisions - in particular statutory retention periods - remain unaffected. We will not pass on your data without your consent.
Données de la newsletter
Si vous souhaitez recevoir la newsletter proposée dans notre PRODUIT, nous avons besoin d'une adresse électronique de votre part ainsi que d'informations nous permettant de vérifier que vous êtes le propriétaire de l'adresse électronique fournie et que vous acceptez de recevoir la newsletter. Aucune autre donnée ne sera collectée. Nous utilisons ces données exclusivement pour envoyer les informations demandées et ne les transmettons pas à des tiers. L'envoi de la newsletter est basé sur votre consentement (article 6, paragraphe 1, point a) du RGPD). Vous pouvez révoquer ce consentement à tout moment.
Pour la maintenance et l'analyse de nos newsletters, nous utilisons les données suivantes par l'intermédiaire de nos prestataires de services :
Google Ads / Google Admob
APP: If you use the free membership and activate the ad-supported version, if available, in the APP you will see ads that are currently provided by Google Ads (Google Admob). Thus, advertising IDs are collected by Google Ads (Mobile advertiser ID, iOS IDFA, Android Advertising ID).
You can find more information here :
https://policies.google.com/technologies/ads?lang=de-DE&hl=de
WEB: Google Ads enables us to display ads in the Google search engine or on third-party websites if the user enters certain search terms in Google (keyword targeting). In addition, targeted ads can be served on the basis of user data available from Google (e.g. location data and interests) (target group targeting). As the operator, we can evaluate this data quantitatively, e.g. by analyzing which search terms led to the display of our ads and how many ads led to the corresponding clicks.
The use of Google Ads is based on Article 6(1)(f) of the GDPR. The operator has a legitimate interest in marketing its service products as efficiently as possible.
Google Conversion Tracking
This PRODUCT uses Google's conversion tracking service. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google conversion tracking allows Google and us to see whether the user has performed certain actions. For example, we can assess which buttons on our PRODUCT have been clicked most often and which products have been viewed or purchased most often. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and the actions they took. We do not receive any information that can be used to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.
The use of Google Conversion Tracking is based on Article 6(1)(f) of the GDPR. The operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent may be revoked at any time.
Further information on Google's conversion tracking can be found in Google's privacy policy: https:https://policies.google.com/privacy?hl=de
Hosting and content delivery networks (CDN)
Web services belonging to this PRODUCT are hosted by an external service provider (Hoster). Personal data collected in this PRODUCT is stored on the Hoster's servers.
The use of Hoster is for the purpose of fulfilling the contract with our potential and existing customers (Article 6 (1) (b) GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Article 6 (1) (f) GDPR).
Our hosting provider will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with respect to such data.
In order to ensure that processing complies with data protection regulations, we have concluded a data processing agreement with our hosting provider.
Google Firebase
This service is provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. The use of Google Firebase may require the transfer of your personal data to the United States.
Firebase is part of the Google Cloud Platform (Google Ireland Limited, Gordon House, Barrow Street, Sieblin 4, Ireland) and offers various services to website and application developers (https://firebase.google.com/terms/ ). Some Firebase services process personal data. In most cases, the personal data used is limited to so-called instance IDs, which are time-stamped. Instance IDs created by Firebase are used only once, and therefore enable attribution to certain events or processes. According to Google, the data collected in this process is not personal data.
In other cases, Google Firebase stores, among other things, the number and duration of sessions, operating systems, device models, region and a number of other data. A detailed overview of the data collected by Google Firebase can be found at https://support.google.com/firebase/answer/6318039 .
For Analytics for Firebase, Google uses not only the instance ID mentioned above, but also the advertising ID of the end device. You can change the use of the ad ID in your mobile device settings.
Android: Settings > Google > Ads > Reset Ad ID
iOS: Settings > Privacy > Advertising > No ad tracking
We use Google Firebase
to select the configuration data required for operation and transfer this data to end-user devices.
to analyze user behavior and resolve user experience issues, e.g. by evaluating failure reports
to open newly installed applications on a specific page or in a specific context
send push notifications or in-app messages (notifications that are only displayed in the PRODUCT concerned). You can disable and enable push notifications at any time via your device settings.
The paragraph above (“General information on the retention of personal data”) applies to the retention period of data collected in this way. Personal data at Google Firebase is stored for no longer than is necessary for the purpose of the service (generally up to 14 months). For further information, please visit
https://support.google.com/analytics/answer/7667196?hl=de-DE
Google Firebase is used to optimize this PRODUCT and to improve our offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) of the GDPR.
Further information on Google Firebase can be found at:
https://firebase.google.com/
https://www.firebase.com/terms/privacy-policy.html
V. Data analysis
General
If you access our PRODUCT, your behavior may be statistically evaluated using certain analysis tools and analyzed for advertising and market research purposes or to improve our offers. When using such tools, we take care to ensure that the legal provisions on data protection are complied with. Where we use external service providers (subcontractors), we ensure through appropriate contracts with the service providers that data processing complies with German and European data protection standards.
This PRODUCT uses Google Analytics. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the operator to analyze user behavior. In doing so, the operator receives various usage data, such as page impressions, length of stay, operating systems used and user origin. This data can be summarized by Google in a profile that is assigned to the respective user or his or her terminal.Google Analytics uses technologies that recognize the user in order to analyze his/her behavior (e.g. cookies or device fingerprints). The information collected by Google on the use of this PRODUCT is generally transmitted to a Google server in the USA and stored there.
The use of this analysis tool is based on Article 6 (1) (f) GDPR. The operator has a legitimate interest in analyzing user behavior in order to optimize both the PRODUCT offered and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be revoked at any time.
The data stored by Google at the user and event level, which is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID), is generally anonymized or deleted after 14 months. Details on this can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de .
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
We have activated the IP anonymization function in this application. As a result, your IP address will be truncated by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this PRODUCT, Google will use this information to evaluate your use of the PRODUCT, to compile reports on activities and to provide other services to the operator in connection with the use of the PRODUCT and the use of the Internet. The IP address transmitted by your device as part of Google Analytics is not combined with other data from Google.
You can find more information on this at: https://support.google.com/analytics/answer/2763052 .
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de .
For more information on how Google Analytics handles user data, please consult Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de .
We use the Google Optimize tool to understand which of the different versions of our PRODUCT are more useful to users and which are not. Optimize uses Google Analytics cookies to target content variations to a user and a content experience cookie to determine a user's participation in an experience.
You can find information on data protection in this context here:
http://policies.google.com/?hl=en and /support.google.com/optimize/answer/6292487?hl=en.
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#optimize_-_cookie_usage
For maintenance reasons, the APP also collects data in the event of a crash using Microsoft AppCenter ( http://appcenter.ms ). The service provider (Microsoft Corporation) requests the following information in the event of a crash:
Device type (manufacturer and version),
Operating system version,
App version and
The screen or function call (location, not the user's) of the crash.
The storage of this separate data is carried out by Microsoft - we have no influence on the location. This data cannot be assigned by us to a single user in our own database and is physically completely separate.
In order to ensure the proper functioning of our PRODUCT, we use the services of Logentries. Logentries is a service of Rapid7 Ireland Limited, Windmill Lane, Dublin 2, Ireland. This service analyzes problems with functions and informs us about the availability, stability and security of our services. For this purpose, your IP address is transmitted to Logentries. Further information can be found here: https://www.rapid7.com/privacy-policy/
In order to ensure the proper functioning of our PRODUCT, we use the services of New Relic. New Relic is a service of New Relic, Inc., 188 Spear Street, Suite 1000, San Francisco, CA 94105, USA. This service analyzes problems with functions and informs us about the availability, stability and security of our services. For this purpose, your IP address is transmitted to New Relic. You can find more information here: https://newrelic.com/termsandconditions/privacy
If you would like to receive the newsletter offered in our PRODUCT, we need your contact data (email address) as well as information that allows us to verify that you are the owner of the contact data provided and that you agree to receive the newsletter.
When using the APP, the contact data may also consist of device identifiers to be stored, if you wish us to contact you by push notification.
Further data will not be collected, or only on a voluntary basis. We use this data exclusively to send the requested information.
The processing of the data provided is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of data, contact data and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter in the case of e-mails or via your profile settings in general. The legality of data processing operations already carried out remains unaffected by the revocation.
The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected.
Once you have been removed from the newsletter distribution list, your contact data may be stored in a blacklist by us or the newsletter service provider in order to prevent the sending of future newsletters. The data in the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
We use "Sendgrid" to send our newsletter. The service is provided by the company SendGrid, Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA. In addition, we use "Iterable". The service is provided by the company Iterable, Inc. 71 Stevenson St, #300 San Francisco, CA 94105, USA.
SendGrid and Iterable are services that can be used to organize and analyze the sending of newsletters. If you provide contact information such as an email address, this will be stored on the servers of SendGrid and Iterable in the USA.
With the help of SendGrid and Iterable, we can analyze the sending of newsletters. This allows us to determine whether a message has been opened and which links have been clicked, if any. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). This information is used exclusively for statistical analysis of messages. The results of these analyses can be used to better identify delivery issues.
We have signed data processing agreements with Sendgrid and Iterable, and fully implement the strict requirements of the European data protection authorities in their use.
For more information, please refer to the privacy policy: Sendgrid: https://www.twilio.com/legal/privacy
Iterable: https://iterable.com/trust/privacy-policy
To optimize our marketing activities, we use the service provider Adjust (adjust GmbH, Saarbrücker Str. 37A, 10405 Berlin). The data collected by Adjust includes, for example, the download of the App, the online advertising channel through which the visit was generated, the time of the first use of the PRODUCT, the duration of use and which functions are particularly used. For the analysis, Adjust uses the IP and Mac addresses of the users or similar identifiers for mobile devices, which are, however, hashed after collection and are used by Adjust exclusively in pseudonymized form. The data is stored on the servers of adjust GmbH in Germany.
Further information can be found in Adjust's privacy policy: https://www.adjust.com/privacy-policy/ .
You can deactivate tracking by Adjust at the following address: https://www.adjust.com/forget-device .
We have concluded an agreement with the company adjust GmbH for order processing. The processing of your personal data, which are collected with the use of Adjust, takes place on the basis of your consent in accordance with Art. 6 (1) (a) GDPR.
VI. Plugins and tools
This PRODUCT uses so-called fonts, which are provided by Google, for the uniform representation of fonts. Google fonts are installed locally. There is no connection to Google servers.
Further information on Google fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de .
VII. E-commerce and payment providers
We collect, process and use personal data only to the extent that this is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) (b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data on the use of this PRODUCT (usage data) only to the extent necessary to enable or bill the user for the use of the service.
The collected customer data will be deleted after the order has been completed or the business relationship has ended. Legal retention periods remain unaffected.
Data transmission when concluding a contract for services and digital content
We only pass on personal data to third parties if this is necessary for the execution of the contract, e.g. to the credit institution commissioned with payment processing.
A further transmission of the data does not take place or only if you have expressly agreed to this transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data for the execution of a contract or pre-contractual measures.
Chargebee
Thanks to Chargebee, we are better equipped to manage our customers' payments and subscriptions via web and mobile transactions (app & play stores). The provider of this subscription management service within the EU is CHARGEBEE B.V., Piet Heinkade 55, 1019GM Amsterdam, Netherlands (hereinafter "Chargebee").
When you pay via one of our payment providers, data is collected by Chargebee. The payment details are transmitted to Chargebee in order to process it. For more information, please see Chargebee's privacy policy at the following link: https://www.chargebee.com/privacy/ .
The transmission of your data to Chargebee is based on Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing necessary for the performance of a contract). You can revoke your consent to the data processing at any time. This revocation does not affect the effectiveness of data processing operations carried out in the past.
Stripe
We offer payment via Stripe. The provider for customers within the EU is Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe").
When paying via Stripe, your payment details will be transferred to Stripe via an interface on our website in order to process the payment. You can find details on this in Stripe's privacy policy at the following link: https://stripe.com/de/privacy .
The transfer of your data to Stripe is based on Art. 6 (1) (b) GDPR (contract processing) and our legitimate interest in using reliable and secure payment processes (Art. 6 (1) (f) GDPR).
WEB: PayPal
We offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you choose to pay via PayPal, the payment data you enter will be transmitted to PayPal.
The transmission of your data to PayPal is based on Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing for the performance of a contract). You have the possibility to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations carried out in the past.
We offer payment via Novalnet. Provider of this payment service is Novalnet AG, Zahlungsinstitut (ZAG), Feringastraße 4
85774 Unterföhring (hereinafter "Novalnet").
If you choose to pay via Novalnet, the payment data you enter will be transmitted to Novalnet. Details can be found in Novalnet's privacy policy under the following link: https://www.novalnet.de/datenschutz.
The transmission of your data to Novalnet is based on Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing for the purpose of fulfilling a contract). You have the possibility to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations carried out in the past.
Date: 2025/03/2025
